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WHO WE WORK WITH

Who We Work With

Focusinc Group are an outsourcing company based in New York, with clients ranging from customer service enterprises in Australia to Medical Billing firms in the United States. We help medium to large sized businesses manage their business processes by providing tools, education and a highly efficient team. We achieve this by developing strong, respectful, communication driven relationships. Since our inception in 2011, we have been determined to improve the work/life balance of CEOs, managers and our employees; working in an environment which promotes a happy and healthy balance is woven into the fabric of Focusinc.

We specialise in three key sectors, medical billing, customer service and e-commerce.

By developing our skills around these sectors, we have built data driven business processes for each industry over the 6 years we have been in operation, giving our team priceless knowledge and experience.

Industries We Serve:

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Travel & Tourism

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Logistics

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Constructions & Estimation

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Insurance

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Architecture

At Focusinc, we work with businesses throughout the world, operating in a multitude of industries. Although a large part of our operations and processes are built for medical billing, e-commerce and customer service outsourcing, we specialise in providing scalable outsourcing solutions.

Our team have over six years of experience replicating, improving and scaling business processes for organisations throughout the United States.

Industries we have experience in include: Architecture, Insurance, Constructions and Estimation, Logistics, Travel and Tourism.

Our Medical Billing Service

Get a direct increase in claims processes and a decrease in costs.

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Our Customer Service Teams

Give your customers the perfect experience.

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Our Customer Service Teams

Give your customers the perfect experience.

Learn More

Our E-commerce Service

Keep your products and services optimised and up to date 

Learn More
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